{"id":19778,"date":"2022-01-25T13:28:40","date_gmt":"2022-01-25T12:28:40","guid":{"rendered":"https:\/\/www.phoenixcom.cz\/press\/?p=19778"},"modified":"2022-01-25T13:28:40","modified_gmt":"2022-01-25T12:28:40","slug":"sluzba-aquarea-service-cloud-setri-servisnim-firmam-cas-i-statisice-v-nakladech","status":"publish","type":"post","link":"https:\/\/www.phoenixcom.cz\/press\/sluzba-aquarea-service-cloud-setri-servisnim-firmam-cas-i-statisice-v-nakladech\/","title":{"rendered":"Slu\u017eba Aquarea Service Cloud \u0161et\u0159\u00ed servisn\u00edm firm\u00e1m \u010das i statis\u00edce v n\u00e1kladech"},"content":{"rendered":"<p><strong>&nbsp;<\/strong>Praha, 27. ledna 2022 &#8211; <strong>Od roku 2018 je k dispozici tuzemsk\u00fdm instala\u010dn\u00edm a servisn\u00edm firm\u00e1m cloudov\u00e9 \u0159e\u0161en\u00ed Panasonic Aquarea Service Cloud (ASC), kter\u00e9 umo\u017e\u0148uje pomoc\u00ed vzd\u00e1len\u00e9ho p\u0159\u00edstupu nastaven\u00ed, spr\u00e1vu, diagnostiku i prediktivn\u00ed \u00fadr\u017ebu syst\u00e9m\u016f chlazen\u00ed a vyt\u00e1p\u011bn\u00ed. ASC je schopen efektivn\u011b p\u0159edch\u00e1zet stovk\u00e1m servisn\u00edch v\u00fdjezd\u016f ro\u010dn\u011b, a u\u0161et\u0159it tak instala\u010dn\u00edm \u010di servisn\u00edm firm\u00e1m stovky hodin a statis\u00edce v&nbsp;provozn\u00edch n\u00e1kladech.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Aquarea Service Cloud zjednodu\u0161uje \u00fadr\u017ebu d\u00edky mo\u017enosti identifikovat nastal\u00e9 ud\u00e1losti je\u0161t\u011b p\u0159ed v\u00fdjezdem servisn\u00edho technika. U\u017eivatel\u00e9 v&nbsp;n\u011bm naopak naleznou n\u00e1stroje pro rychl\u00e9 a snadn\u00e9 dokon\u010den\u00ed provozn\u00edho z\u00e1sahu a \u00fadr\u017eby.<\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong>V\u00fdhody ASC pro servisn\u00ed firmy<\/strong><\/p>\n<p>Jednou ze spole\u010dnost\u00ed, kter\u00e1 vyu\u017e\u00edv\u00e1 v\u00fdhod Aquarea Service Cloud, je firma <strong>Elektro Pe\u0161ek, s.r.o<\/strong>. s\u00eddl\u00edc\u00ed v&nbsp;Slati\u0148anech na Chrudimsku. <em>\u201ePanasonic Aquarea Service Cloud se pro n\u00e1s stal nepostradateln\u00fdm n\u00e1strojem, kter\u00fd uleh\u010duje servis a slu\u017eby z\u00e1kazn\u00edk\u016fm. D\u00edky n\u011bmu jsme schopni na d\u00e1lku syst\u00e9m z\u00e1kazn\u00edkovi nastavit, prov\u00e9st diagnostiku a predikovat nebo identifikovat p\u0159\u00edpadnou z\u00e1vadu bez v\u00fdjezdu technika,<\/em>\u201c \u0159\u00edk\u00e1 <strong>Ji\u0159\u00ed Pe\u0161ek, jeho\u017e spole\u010dnost p\u016fsob\u00ed na \u010desk\u00e9m trhu ji\u017e od roku 1989.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><em>\u201eP\u0159ed ASC jsme v\u00edce ne\u017e 90 % v\u00fdjezd\u016f absolvovali za \u00fa\u010delem optimalizace nastaven\u00ed a \u00fapravy teplotn\u00ed pohody v dom\u011b. V\u011bt\u0161ina na\u0161ich z\u00e1kazn\u00edk\u016f jsou laici a nezvl\u00e1dnou si tepelnou pohodu nastavit bez asistence. Pr\u00e1v\u011b pro takov\u00e9 p\u0159\u00edpady je ASC ide\u00e1ln\u00ed, proto\u017ee nastaven\u00ed provedeme za klienta. Ve v\u00fdsledku tak ASC u\u0161et\u0159\u00ed pen\u00edze klientovi za v\u00fdjezd technika a n\u00e1m \u010das,\u201c <\/em>\u0159\u00edk\u00e1 Ji\u0159\u00ed Pe\u0161ek, a dod\u00e1v\u00e1 konkr\u00e9tn\u00ed \u010d\u00edsla: <em>\u201eKdybychom ASC nem\u011bli, museli bychom denn\u011b nav\u00edc uskute\u010dnit 3-5 v\u00fdjezd\u016f spojen\u00fdch s&nbsp;element\u00e1rn\u00ed diagnostikou nebo nastaven\u00edm syst\u00e9mu. Pro p\u0159edstavu \u2013 ka\u017ed\u00fd takov\u00fd v\u00fdjezd zabere v&nbsp;pr\u016fm\u011bru 2 hodiny a 3\u20135 v\u00fdjezd\u016f p\u0159edstavuje intern\u00ed n\u00e1klad ve v\u00fd\u0161i 4500\u20137500 korun. Ka\u017edoro\u010dn\u011b tak u\u0161et\u0159\u00edme 1,13 &#8211; 1,89 milionu korun za 756 \u2013 1 260 v\u00fdjezd\u016f a minim\u00e1ln\u011b 1&nbsp;500 \u010dlov\u011bkohodin. P\u0159edev\u0161\u00edm \u00fasporu \u010dasu vn\u00edm\u00e1m jako velk\u00fd p\u0159\u00ednos, proto\u017ee ASC v&nbsp;podstat\u011b vykryje \u010dinnost, kter\u00e9 by se musel pln\u011b v\u011bnovat jeden technik.\u201c<\/em><\/p>\n<p><em>&nbsp;<\/em><\/p>\n<p><em>&nbsp;<\/em><strong>V\u00fdhody ASC pro koncov\u00e9ho z\u00e1kazn\u00edka<\/strong><\/p>\n<p>Aquarea Service Cloud je jednoduch\u00fd na u\u017e\u00edv\u00e1n\u00ed a nevy\u017eaduje \u017e\u00e1dn\u00fd specializovan\u00fd software. U\u017eivatel se p\u0159ihla\u0161uje p\u0159es prohl\u00ed\u017ee\u010d, nebo prost\u0159ednictv\u00edm aplikace. Nainstalovan\u00e9 syst\u00e9my se automaticky p\u0159ipoj\u00ed ke cloudov\u00e9mu serveru a aktualizuj\u00ed v\u0161echny parametry v re\u00e1ln\u00e9m \u010dase. Pro koncov\u00e9ho z\u00e1kazn\u00edka tedy nasazen\u00ed ASC znamen\u00e1 z\u00edsk\u00e1n\u00ed dokonalej\u0161\u00edho a sofistikovan\u011bj\u0161\u00edho servisu.<\/p>\n<p>&nbsp;<\/p>\n<p>V\u00edce o v\u00fdhod\u00e1ch \u0159e\u0161en\u00ed Aquarea Service Cloud i Smart Cloud (ur\u010den\u00fd v\u00fdhradn\u011b pro koncov\u00e9 z\u00e1kazn\u00edky) najdete ve videu na Panasonic YouTube kan\u00e1lu <a href=\"https:\/\/www.youtube.com\/watch?v=aW252Ne625Q&amp;t=1s&amp;ab_channel=PanasonicHeating%26CoolingSolutionsEurope\">ZDE<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<a href=\"https:\/\/www.phoenixcom.cz\/press\/wp-content\/uploads\/TZ-Panasonic-Aquarea-Service-Cloud.docx\" class=\"sc_button sc_button_style_regular theme_button sc_button_size_medium\">St\u00e1hnout tiskovou zpr\u00e1vu<\/a>\nngg_shortcode_0_placeholder\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;Praha, 27. ledna 2022 &#8211; Od roku 2018 je k dispozici tuzemsk\u00fdm instala\u010dn\u00edm a servisn\u00edm firm\u00e1m cloudov\u00e9 \u0159e\u0161en\u00ed Panasonic Aquarea Service Cloud (ASC), kter\u00e9 umo\u017e\u0148uje pomoc\u00ed vzd\u00e1len\u00e9ho p\u0159\u00edstupu nastaven\u00ed, spr\u00e1vu, diagnostiku i prediktivn\u00ed \u00fadr\u017ebu syst\u00e9m\u016f chlazen\u00ed a vyt\u00e1p\u011bn\u00ed. ASC je schopen efektivn\u011b p\u0159edch\u00e1zet stovk\u00e1m servisn\u00edch v\u00fdjezd\u016f ro\u010dn\u011b, a u\u0161et\u0159it tak instala\u010dn\u00edm \u010di servisn\u00edm firm\u00e1m stovky [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":19784,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[36],"tags":[],"_links":{"self":[{"href":"https:\/\/www.phoenixcom.cz\/press\/wp-json\/wp\/v2\/posts\/19778"}],"collection":[{"href":"https:\/\/www.phoenixcom.cz\/press\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.phoenixcom.cz\/press\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.phoenixcom.cz\/press\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.phoenixcom.cz\/press\/wp-json\/wp\/v2\/comments?post=19778"}],"version-history":[{"count":1,"href":"https:\/\/www.phoenixcom.cz\/press\/wp-json\/wp\/v2\/posts\/19778\/revisions"}],"predecessor-version":[{"id":19785,"href":"https:\/\/www.phoenixcom.cz\/press\/wp-json\/wp\/v2\/posts\/19778\/revisions\/19785"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.phoenixcom.cz\/press\/wp-json\/wp\/v2\/media\/19784"}],"wp:attachment":[{"href":"https:\/\/www.phoenixcom.cz\/press\/wp-json\/wp\/v2\/media?parent=19778"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.phoenixcom.cz\/press\/wp-json\/wp\/v2\/categories?post=19778"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.phoenixcom.cz\/press\/wp-json\/wp\/v2\/tags?post=19778"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}